- Flexible and adaptable to a variety of complex client situations.
- Accountable and dependable to clients and coworkers.
- Available and ready to help customers and coworkers.
- Prepared to take the lead on tasks at short notice, both internally and externally.
- Make customers feel secure and confident and earn their trust quickly.
- Able to multitask and manage time efficiently with multiple customers and priorities.
- Demonstrate leadership on customer relationships with minimal supervision or instruction
- Good listener, patient and attentive to customers and their needs.
- Persistent in finding the best solutions for customers and advocating for them.
Key Performance Indicators
- Responsiveness – turnaround on queries, availability to customers, sense of urgency
- Quality – accuracy, clarity of communication, with customers and internal
- Completeness – complete, thorough solutions to client issues, closing issues promptly
- Customer retention and growth
- Bachelor’s degree
- Passionate about building and growing a business, excited to be part of an innovative
marketing strategy, and motivated to pursue creative solutions especially when challenged
- Project management skills, ability to organize and prioritize multiple tasks
- Familiar with Office
- Productivity software, web applications, interested in learning and
comfortable with technology tools
This job is Expired